The second-hand marketplace Members Voice Anger Regarding Size Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has updated its size classifications for women's and children's garments but did not contact every member regarding the update.
Social Media Response
Countless users and merchants are posting online claiming that product pages now present an altered size classification compared to what was initially listed because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
It has advised users to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Updates
Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Necessary Adjustments
A different user, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The platform boasts over 100 million members, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: last year, the platform withdrew an update to its shipping options following member complaints.
